qq66 Privacy Policy

When you create an account and use our services on qq66, we collect various types of information. This information is used solely to provide you with a better experience. We never collect data that is not genuinely needed.

At registration, we collect your name, mobile number, email address, and date of birth. A copy of your national ID or passport is required during KYC verification. Financial details — such as your bKash or Nagad number — are collected when processing payment transactions.

Qq66 uses your personal data only for specific, explicit, and legitimate purposes. We never use your information beyond its original intent. Respecting your privacy is a core principle of how we do business.

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To detect fraud and ensure account security.
• To fulfill legal obligations and comply with AML policies.
• To provide customer service and technical support.
• To monitor user gaming behavior and ensure responsible gaming.
• To improve qq66's services and introduce new features.
• To send you relevant offers and promotions, subject to your consent.

Qq66 never sells or rents your personal data. In limited cases where sharing is necessary, we exercise the utmost caution at every step.

• Payment Provider: To process transactions exclusively through payment providers such as bKash, Nagad, and Rocket.
• Legal authorities: In response to lawful requests from government authorities under the laws of Bangladesh.
• Technology Partners: With server hosting and cybersecurity providers who adhere to our privacy standards.
• Audit body: On a limited basis to support independent security audits.

Qq66 applies industry-leading technical and organizational measures to protect your data. Our security infrastructure is regularly updated and tested.

• TLS 1.3 and SSL 256-bit encryption applied to all data transmissions.
• Payment data is stored in compliance with PCI-DSS standards.
• Two-factor authentication (2FA) is available.
• Regular security audits and penetration testing.
• Firewall and intrusion detection systems are active on our servers.
• Staff access to data is restricted to the minimum necessary.
• Regular backups and a disaster recovery plan are in place.

Qq66 uses cookies on its website and app to enhance your experience. Cookies are small text files stored in your browser that help remember your preferences and session details.

• Essential Cookies: Essential for login sessions and security.
• Functional cookies: Remembers language preferences and user settings.
• Analytics Cookies: To analyze usage patterns and improve our services.
• Security Cookies: Helps with fraud detection and account protection.

You have a number of important rights over your personal data on the qq66 platform. We respect those rights and are committed to helping you exercise them.

• Right of access: You may request to see what information we hold about you.
• Right to Rectification: You may request a correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you may request a temporary pause on the processing of your data.
• Right to opt out: You may opt out of marketing communications at any time.
• Right to Portability: You may request a copy of your data in a specified format.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days.

Qq66 uses certain third-party technologies and services that make the platform more effective. These partners have their own privacy policies and are contractually bound to meet our standards.

• Game software providers (all games are security-verified).
• Payment gateway and mobile banking providers.
• Cloud hosting and data center service providers.
• Cybersecurity and fraud detection services.

Qq66 strictly prohibits access to the platform by anyone under 18. We do not collect or process data belonging to minors.

Age verification is mandatory at registration. If a user is suspected to be under 18, we immediately review the account and close it if necessary. If it is found that a minor has been using an account, all data associated with that account will be permanently deleted.

Qq66 retains your data only for as long as necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a defined period to meet legal obligations.

• Financial transaction records: 5 years (in accordance with AML regulations).
• Identity verification documents: retained for up to 3 years after account closure.
• Gaming history: up to 1 year after account closure.
• Login and security logs: 1 year.
• Support communication records: 2 years.

For any privacy-related questions, concerns, or complaints, you can reach our dedicated privacy team. We take every request seriously and aim to resolve it promptly.

• Email: [email protected]
• Live Chat: available 24/7 through the qq66 platform.
• Response time: typically within 24-72 hours.

If this Privacy Policy changes, we will post a notice on the website and notify registered users by email. Continued use of the platform after any changes constitutes your acceptance of the updated policy.